Video tutorials
If you have visited our “User’s Guide” page, you now know what hardware you need to use the Watchelp application.
Would you like to learn more about the functions of the Watchelp Assistant, Watchelp Companion or Watchelp Companion Phone application?
Do you want to understand how to pair your smartphone with your loved one’s (or patient’s) watch or smartphone?
Then click below on the case that concerns you and let us guide you !

Android or Apple smartphone
The dependent person will use the Watchelp application with a smartphone (Apple or Android) and not with a connected watch
Android or Apple smartphone
The dependent person will use the Watchelp application with a smartphone (Apple or Android) and not with a connected watch
Our tips for good practice
You certainly place a lot of hope in this application and this is quite normal. However, many caregivers, very impatient to see the first results, sometimes tend to go too fast in the implementation of this tool. This is why it is very important to proceed step by step. To help you do this, we have made this short educational video in which you will find all our good practice advice:
Watchelp is designed to promote the autonomy of people with cognitive disorders, which can lead to memory and perception problems, as well as difficulties in organizing, deciding or planning. These different symptoms can be caused by a syndrome, a disease or a brain trauma, such as: autism, epilepsy, Down’s syndrome, ADD/ADHD, cerebrovascular diseases, multiple sclerosis, Alzheimer’s disease, Parkinson’s disease, infections or disorders of the nervous system, brain tumors, head trauma, Lewy body disease, Huntington’s disease etc.
There is no minimum age. As soon as the child is able to understand an instruction via an image, a pictogram or a picture, he can use Watchelp.
Only watches that use the Wear OS 2.0 (Google) and IOS (Apple) operating systems are compatible with the Watchelp application.
Here are the lists of all compatible models :
– Android Wear OS 2.0 connected watches without integrated esim card :
The image bank in the application store contains pictograms that are primarily intended for children. We are currently working on a collection for adults. On the other hand, from the application you can upload any image or photo in the gallery of your smartphone or directly from the camera.
This feature is not yet available for the time being but it will be very soon.
Absolutely! To do so, you just have to give your login information to the other people accompanying you.
